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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Liz Zélandais

Liz Zélandais

October 26, 2026

3  out of  5
rating by Liz Zélandais
"Update: When my husband and I created a trust, which our attorney advised us needed to be included on all our policies as an insured, Mallory responded quickly to my request, which I appreciate. However, a few weeks later I received an email from State Farm stating that they would not follow through with this on one of our policies because it had not been properly addressed. This should have been caught and referred to us by the agent before we ever got that letter. In addition, I found that my name had been misspelled on the trust name. I appreciate the service that Mallory has provided to us, but when it comes to insurance, risk is what it's all about and we cannot take risks like this that show either a lack of familiarity with the requirements or an inattention to detail.
~~~

Mallory Rodriguez made what started as a stressful insurance situation incredibly easy.

I had just received a non-renewal notice from my previous insurer due to having two pit bull mixes. (They’re loving, well-behaved dogs, but some insurance companies only see breed labels.) I tried submitting a quote request online to State Farm late one evening, ran into a technical glitch, and assumed I’d have to start the whole process over.

The next morning Mallory called me. Somehow my information had made its way to her, and from that moment on everything was smooth.

Mallory is knowledgeable, responsive, and a delight to work with. She walked me through the details clearly, answered every question, and made what could have been a challenging process easy and manageable.

After years of being shuffled between agents at a previous agency that kept changing ownership and names, it’s refreshing to work with a local agent who is accessible and genuinely focused on helping her clients.

If you want someone skilled, professional, and easy to work with, I highly recommend Mallory Rodriguez. She turned a frustrating insurance moment into a very positive one."
We responded:
"Hi Liz, thank you for updating your review and we do apologize. One letter was accidentally left off your last name, and as soon as it was brought to our attention, we corrected it. We have humans working in our office, and unfortunately, it’s inevitable that humans will make mistakes from time to time. As we explained, the one-letter misspelling did not affect the coverage for your trust. We take our work seriously and will always address and correct an error when one is brought to our attention. We wish you and your family the best and enjoyed the time we got to work with you."
Profile photo of Vicki West

Vicki West

October 21, 2026

5  out of  5
rating by Vicki West
"I enjoyed working with Kara."
We responded:
"Thanks, Vicki! We appreciate your business. "
Profile photo of Jeff McAllister

Jeff McAllister

October 20, 2026

5  out of  5
rating by Jeff McAllister
"We had car and house storm damage this spring. Kara at Mallory Rodriguez S.F. walked us through from claims process all the way through project completion and final payment. She stayed in contact all summer into the fall. Couldn't have asked for better service."
We responded:
"Thank you, Jeff! We are glad you had a positive experience with our office. We appreciate your business. "
Profile photo of Conversando en Familia by Gregory Castro

Conversando en Familia by Gregory Castro

October 15, 2026

5  out of  5
rating by Conversando en Familia by Gregory Castro
"Scarlet Ramirez was knowledgeable, professional, and incredibly helpful during my visit. She took the time to explain everything clearly and made the process easy and stress-free. Her dedication to excellent customer service is truly appreciated. I highly recommend her to anyone looking for insurance assistance. Thank you, Scarlet!"
We responded:
"Thank you so much, Gregory, for the review! We are pleased to hear that Scarlet was able to provide you with great service!"
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Maria elena Balcarcel

October 15, 2026

5  out of  5
rating by Maria elena Balcarcel
"Excelente comunicación y servicio."
We responded:
"Muchas gracias, Maria Elena! "
Profile photo of Matt

Matt

October 15, 2026

5  out of  5
rating by Matt
"Mallory and her staff have been outstanding from the beginning. They genuinely care about my needs and interests. I trust them and am confident in their agency. They saved me thousands of dollars the day I changed over to them! Thank you."
We responded:
"Thank you so much, Matt, we really enjoy working with yourself as well and your small business! We appreciate the kind words and review! "
Profile photo of Dihana Se

Dihana Se

October 15, 2026

5  out of  5
rating by Dihana Se
"La atención de scarlet super buena muy amable"
We responded:
"Gracias Dihana! "
Profile photo of Kristel amalin Muñoz zarate

Kristel amalin Muñoz zarate

October 13, 2026

5  out of  5
rating by Kristel amalin Muñoz zarate
"Muy buena atención de kara y scaleth mil felicidades por su atención a el público."
We responded:
"Muchas gracias, Kristel! "
Profile photo of Zak Pan

Zak Pan

October 8, 2026

5  out of  5
rating by Zak Pan
"Andrea was quick, pleasant, and knowledgeable. She helped me understand how my policies work and saved me money!"
We responded:
"Thank you, Zak! We are glad Andrea was able to provide you with guidance and help you save money. "
Profile photo of Liliana Espejel

Liliana Espejel

October 8, 2026

5  out of  5
rating by Liliana Espejel
"Scarlet was really helpful to me. Her service was very good."
We responded:
"Thank you, Liliana! We are glad Scarlet was able to provide great customer service. "
Profile photo of Rosa Edwards

Rosa Edwards

October 7, 2026

5  out of  5
rating by Rosa Edwards
"Scarlett was very friendly and kind and was very imformational"
We responded:
"Thank you, Rosa! We are glad that Scarlet was able to provide great customer service. "
Profile photo of Diana Pacheco

Diana Pacheco

October 7, 2026

5  out of  5
rating by Diana Pacheco
"Scarlett was amazing! She took the time to carefully review my insurance policy, identified opportunities to improve my coverage, and helped me find better rates. I truly appreciate her professionalism, dedication, and the time she spent making sure I got the best options. Thank you, Scarlett, for your outstanding customer service!"
We responded:
"Thank you so much Diana! We are glad Scarlet was able to provide great customer service. Thank you for your business. "
Profile photo of Paul Holmes

Paul Holmes

October 6, 2026

5  out of  5
rating by Paul Holmes
"The agent I worked with was very knowledgeable and was able to answer all my questions on the spot."
We responded:
"Thank you, Paul! We appreciate your business. "
Profile photo of Martin Alvarado

Martin Alvarado

October 6, 2026

5  out of  5
rating by Martin Alvarado
"Very good experience, it helped me every step of the way to make the best decision. 100% recommended"
We responded:
"Thank you Martin! We appreciate your business. "
Profile photo of Denis Barrionuevo

Denis Barrionuevo

October 5, 2026

5  out of  5
rating by Denis Barrionuevo
"Es mui bueno estoi contento con la atension"
We responded:
"Muchas gracias, Denis! "
Profile photo of Yeisson Cabezas

Yeisson Cabezas

October 5, 2026

5  out of  5
rating by Yeisson Cabezas
"Excellent customer service; the staff is professionally trained to address any questions regarding your policy. I also received outstanding service from agent Scarlet Ramírez—both in terms of advice and the insurance offers available, which I hadn't realized they provided."
We responded:
"Gracias, Yeisson, por tu confianza! Nos alegra que te gustara el precio y el servicio. Para ganarnos las 5 estrellas, cuéntanos en qué podemos mejorar."
Profile photo of Iris Perez

Iris Perez

October 5, 2026

5  out of  5
rating by Iris Perez
"Excelente atención, y muy buenas cotizaciones."
We responded:
"Muchas gracias, Iris! "
Profile photo of holman camacho fonseca

holman camacho fonseca

October 2, 2026

5  out of  5
rating by holman camacho fonseca
"Great service—excellent—it's the best. Impressive! Scarlet 🤩"
Profile photo of Andrea Cantillo

Andrea Cantillo

October 2, 2026

5  out of  5
rating by Andrea Cantillo
"Muy buena atencion, me ayudó a buscar opciones que me convenian, me encanto👌 Recomendada totalmente."
We responded:
"Muchas gracias, Andrea! "
Profile photo of Rebecca Winters

Rebecca Winters

October 1, 2026

5  out of  5
rating by Rebecca Winters
"I had to deal with my first claim and it got stressful when I dropped off my car for the final estimate and they totaled it. I emailed Kara and got a thorough response easing my nerves about the situation. Overall, it was lengthy waiting for my turn in line for repairs but she kept up with me throughout the process and helped it go smoothly."
We responded:
"Thank you so much Rebecca! We are glad that we were able to provide top notch customer service. We appreciate your business. "
Profile photo of Carolyn Karls

Carolyn Karls

September 29, 2026

5  out of  5
rating by Carolyn Karls
"Appreciate the help with my homeowners insurance."
We responded:
"Thank you, Carolyn! We appreciate your business. "
Profile photo of tammy steiner

tammy steiner

September 21, 2026

5  out of  5
rating by tammy steiner
"So happy with the service at this agency particularly Andrea Capion…I knew I was in good hands just a few minutes in the conversation. Then when I received the quotes and follow up I was 100% invested in State Farm"
We responded:
"Thank you so much, Tammy! We appreciate your business and look forward to serving you for years to come. "
Profile photo of Reggie Plac

Reggie Plac

September 16, 2026

5  out of  5
rating by Reggie Plac
"Mallory was extremely helpful in reviewing all my policies and as a result saved me several hundred dollars in annual premiums. Very easy to talk to.
And a very special shout out to her assistant Kara. She has gone above and beyond in helping & being proactive with an auto claim, even though it is really their Claims Dept responsibility. She was instrumental in pushing a log jam through & as a result of her efforts an estimate was finalized & parts ordered. My wife & I are extremely happy with the help we have received from both Mallory & Kara. To borrow a quote - "we are in good hands" :)"
We responded:
"Thank you so much Reggie we very much appreciate your business and love having you as customers! "
Profile photo of Craig Hammerling

Craig Hammerling

September 16, 2026

5  out of  5
rating by Craig Hammerling
"Great experience"
We responded:
"Thank you, Craig, for the 5-star review! "
Profile photo of Bridgette Gustafson

Bridgette Gustafson

September 14, 2026

5  out of  5
rating by Bridgette Gustafson
"Kara provided top notch service! She explained everything in detail. Easy to communicate with. Thank you!"
We responded:
"Thank you, Bridgette! We appreciate your business. "